At Zain Grooming Centre , we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when using our pet grooming services. By using our services, you agree to the terms and practices described in this policy.
1. Information We Collect: We may collect the following types of information when you use our pet grooming services: a. Personal Information: This includes your name, address, phone number, email address, and any other information you voluntarily provide to us. b. Pet Information: To provide the best grooming services for your pet, we may collect details about your pet’s name, breed, age, medical history, and any other relevant information. c. Payment Information: If you make payments for our services, we will collect payment-related information, such as credit card details, billing address, and transaction history. d. Communication Data: Any communication between you and our customer support team or groomers may be recorded and stored. 2. How We Use Your Information: We use the information collected for the following purposes: a. Providing Services: To offer and perform our pet grooming services, including scheduling appointments, updating you on your pet’s grooming progress, and ensuring the health and safety of your pet. b. Customer Support: Responding to your inquiries, requests, and feedback, and providing customer support. c. Payment Processing: Facilitating payment transactions for the services you have requested. d. Marketing and Promotions: With your consent, we may send you promotional materials, special offers, and newsletters. You can opt-out of receiving these communications at any time. e. Legal Obligations: Complying with applicable laws and regulations, such as record-keeping and reporting requirements. f. Improving Services: Analyzing data to enhance and improve our pet grooming services and customer experience. 3. Data Sharing and Disclosure: We understand the importance of keeping your information confidential. Therefore, we will not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances: a. Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our pet grooming services (e.g., appointment scheduling software, payment processors). These providers are required to maintain the confidentiality of your information and can only use it for specific purposes. b. Legal Requirements: We may disclose your information if required by law, in response to a legal process, or to protect our rights, privacy, safety, or property. c. Business Transactions: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred to the acquiring entity. 4. Data Security: We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, or destruction. However, please note that no data transmission over the internet or storage system can be guaranteed as 100% secure. While we strive to protect your information, we cannot guarantee its absolute security. 5. Your Choices and Rights: You have certain rights concerning your personal information, including: a. Access: You can request access to the personal information we hold about you. b. Correction: You can request corrections to inaccurate or incomplete information. c. Deletion: You can request the deletion of your personal information, subject to legal obligations. d. Opt-out: You can opt-out of receiving marketing communications from us. To exercise any of these rights or to update your information, please contact us using the contact details provided below. 6. Children’s Privacy: Our services are not intended for children under the age of [13/16], and we do not knowingly collect personal information from individuals under this age. If we become aware that we have inadvertently collected information from a child under this age, we will take steps to delete the data as soon as possible. 7. Changes to this Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated policy will be effective as of the date it is posted on our website. We encourage you to review this page periodically for any changes. 8. Contact Us: If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us at:
By using our pet grooming services, you agree to the terms of this Privacy Policy. If you do not agree with the practices described herein, please refrain from using our services.